Cookie Policy

1. Introduction

This Cookie Policy explains how cookies are used on our website in accordance with applicable Australian privacy laws and online data protection standards.

The purpose of this policy is to provide users with clear and transparent information about the types of cookies used, their intended purposes, and the options available for managing cookie preferences, enabling informed browsing decisions.

Cookies are used in line with principles of lawfulness, transparency, and necessity.

2. What Are Cookies

Cookies are small text files placed on a user’s device, such as a computer, smartphone, or tablet, when visiting a website.

These files are stored locally on the device and transmitted back to the website during subsequent visits. Cookies are commonly used to:

• Recognise returning users
• Store browsing preferences and settings
• Support website functionality and improve user experience

Cookies may be session-based or persistent and are categorised according to their specific functions.

3. Types of Cookies Used

The website uses several categories of cookies to ensure proper operation and to optimise user experience. These may include:

• Essential cookies, which are necessary for core website functions such as secure access and shopping cart functionality
• Functional cookies, which remember user preferences and settings
• Performance cookies, which collect anonymised information to help improve website structure and performance
• Analytical cookies, which provide aggregated, non-identifiable data regarding website usage trends

These cookies do not personally identify users.

4. Enabling and Disabling Cookies

When visiting the website for the first time, users may choose to accept or manage cookies through available cookie preference tools.

Users may also adjust cookie settings at any time via their web browser, including accepting, blocking, or deleting cookies.

Please note that disabling essential cookies may affect certain website features and functionality.

5. User Control and Management

Users may configure their browser settings to:

• Receive notifications before cookies are stored
• Reject all cookies or only certain categories of cookies
• Delete cookies already stored on the device

Browser settings vary between providers. Users are encouraged to consult their browser’s help resources for detailed instructions.

6. Cookie Retention Period

Cookies are retained only for the period necessary to fulfil their intended purposes and in accordance with applicable data protection requirements.

• Session cookies are automatically deleted when the browser is closed
• Persistent cookies may remain on the device for up to 12 months, unless deleted earlier by the user

After this period, cookies are removed or anonymised where applicable.

7. Contact Information

For enquiries regarding the use of cookies or the handling of personal information, please contact us using the details below:

Email: yourhelpdesk@bamboogetio.com
Phone: +65 (919) 85821
Address: APT BLK 612B TAMPINES NORTH DRIVE 1 #09-254, SINGAPORE 522612, SINGAPORE
Business Hours: Monday to Friday, 8:00 am – 3:00 pm
Delivery Area: Australia